This site does not include all companies or products available within the market. The compensation we receive for those placements affects how and where advertisers’ offers appear on the site. First, we provide paid placements to advertisers to present their offers. This compensation comes from two main sources. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. The Forbes Advisor editorial team is independent and objective. In addition, both services offer extensive methods for customer support, from a live chat to a knowledge base with video tutorials. RingCentral also has a free service called RingCentral Video that provides unlimited video conferencing.īoth companies offer plenty of integrations, including Microsoft 365, Google Workspace, and Slack for RingCentral and platforms for analytics, customer relationship management (CRM) and customer service for Zoom. The company also provides video meeting capabilities but only at higher-paid tiers, starting at $27.99. RingCentral’s costs start at $29.99 per month, or the equivalent of $19.99 per month when paid annually.
If you want to add a phone line, it’s a separate service that starts at $10 per month. Zoom is more affordable than RingCentral, but its primary plan, Zoom Meetings, is limited to video conferencing. Live chat, phone and email support, as well as video tutorials and learning center for community as well Live chat, phone and email support, as well as a knowledge base with videos and community support
Zoom Apps allows for different types of integrations including for analytics, CRM and customer service Microsoft 365, Google Workspace, Slack and more for higher-tiered plans starting at $27.99 per user per month
Plus $10 per month for Zoom Phone, a separate service for making and receiving calls $12.49 per month, billed annually (or $14.99 monthly) $19.99 per month, billed annually (or $29.99 monthly)
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